Privacy Policy

Who we are

RegWise Ltd (“RegWise”, “we”, “us” or “our”) is responsible for the operation of this website and for the processing of personal data collected through it.

For the purposes of data protection law, RegWise Ltd is the data controller.

Registered office:
RegWise Ltd
100 Longwater Avenue,
Reading, Berkshire,
RG2 6GP,
United Kingdom

If you have any questions about this privacy policy or how we handle your personal data, you can contact us at enquiries@regwise.io

Protecting your personal data

Your personal data is important to us, and we want to be clear about how we use and protect it.

Personal data is information that identifies you or relates to you as an individual. In this privacy notice, we explain how RegWise Ltd collects, uses, shares, and protects personal data when you visit our website or interact with us. We also explain your rights and how you can exercise them.

From time to time, we may provide additional privacy information in separate notices for specific products, services, or activities.

In this privacy notice, “we”, “us” or “our” refers to RegWise Ltd, which determines how and why your personal data is processed.

This privacy notice does not apply to third-party websites that we do not operate or control, even if they are linked from our website. Those websites have their own privacy notices, which you should review.

We may update this privacy notice from time to time. The latest version will always be published on this page.

What types of personal data do we collect?

We may collect and process the following categories of personal data:

Contact information
Such as your name, email address, company name, job title, or other details you choose to provide via forms or email.

Usage and technical data
Such as IP address, browser type, device information, pages visited, and interactions with our website. This data is typically collected via cookies and analytics tools.

Communications data
Information contained in emails or other communications you send to us.

We do not intentionally collect special category data (such as health, biometric, or political data) through this website.

Why do we collect your personal data?

We collect and use personal data for the following purposes:

- To operate, maintain, and improve our website
- To respond to enquiries and requests
- To provide information about RegWise, our services, or relevant updates where requested
- To understand how visitors use our website and improve user experience
- To ensure the security and integrity of our systems
- To comply with legal and regulatory obligations

We rely on one or more of the following lawful bases:

Legitimate interests
To operate and improve our website, communicate with prospective customers, and ensure security — provided these interests are not overridden by your rights.

Consent
Where required (for example, for certain cookies or direct marketing communications).

Legal obligations
Where processing is necessary to comply with applicable laws or regulations.

When do we conduct direct marketing?

We may contact you with information about RegWise where:

- You have requested information from us
- You have consented to receive marketing communications
- We have a legitimate business reason to contact you, and this is permitted by law

You can opt out of marketing communications at any time by contacting us directly.

When do we use automated decision-making?

We may use the personal data we collect to conduct data analytics. We may also use artificial intelligence and machine learning to help improve our communications, make our business operational processes safer and more efficient and enable us to provide faster responses and improve turnaround time.

We do not use automated decision-making or profiling through this website that produces legal or similarly significant effects on you.

Who may we share your personal data with?

We may share personal data with:

Service providers who support our website and business operations (e.g. hosting, analytics, IT services)

Professional advisers such as legal or compliance

Regulators or authorities where required by law

All third parties are required to process personal data securely and only for specified purposes.

Where do we transfer personal data?

Some of our service providers may be located outside the UK.

Where personal data is transferred internationally, we ensure appropriate safeguards are in place.

How do we protect your personal data?

We use appropriate technical and organisational measures to protect personal data, including:

- Secure hosting environments
- Access controls and authentication
- Encryption where appropriate
- Regular review of security practices

No system is completely secure, but we take reasonable steps to protect your information.

How long do we keep your personal data?

We retain personal data only for as long as necessary to fulfil the purposes outlined in this notice, including legal and operational requirements.

Retention periods vary depending on the type of data and how it is used.

We will delete, anonymise, destroy and/or stop using personal data when we no longer need it.

What are your personal data protection rights?

We respect your personal data, and you have the following rights about how we use your information:

Your right to access your data – you have the right to check whether we hold personal data about you, and you can ask us for a copy of such data and information on how we have used it.

Your right to correct your data – if your personal details have changed, or you believe we have incorrect or out-of-date information about you, you can ask us to update it.

Your right to delete your data – you can ask us to delete your personal data.

Your right to restrict or object to processing – you can ask us to stop using your data or change how we use it.

Your right to data portability – you can ask us to provide your personal data to another organisation in a format that can be easily read by machines.

Your right to change or withdraw consent – we may from time to time ask for your consent to process your personal data. If you change your mind, let us know.

Your right to withdraw from direct marketing – you can withdraw your consent and can tell us to stop sending you marketing communications at any time.

We will respond to requests to exercise your personal data rights in line with applicable law. We may ask you to verify your identity before processing your request. If you have any questions about your rights, please contact us using the details below.

How to get in touch

If you have any questions about this privacy policy or how we handle personal data, you can contact us at enquiries@regwise.io or:

RegWise Ltd
100 Longwater Avenue,
Reading, Berkshire,
RG2 6GP,
United Kingdom